Use Your Insurance Plan to Pay for Addiction Treatment

Insurance Coverage

Complete the Form

What you need to get started:
Health Insurance Card

Our team of specialists will do the necessary research to run a no-cost, private approval of your specific policy. If you have coverage of any kind from a major insurance provider, your treatment is likely covered. We promise to keep your information confidential.

  1. Fill out all of the fields on the confidential form
  2. A member of our staff will contact your insurer to verify if your policy will cover your treatment
  3. We will contact you within an hour with the results of the verification and discuss next steps

Under federal law, most private insurance plans and all government insurance plans must provide coverage for drug and alcohol addiction treatment. But that doesn’t necessarily mean every treatment program will be covered under your plan or that your healthcare plan will pick up the  tab for treatment 100%. Here’s what you need to know to find out whether your insurance pays for rehab.

Understanding Behavioral Health and Addiction Insurance Coverage

Under the Affordable Care Act, health insurance policies sold through the marketplaces, along with Medicare and Medicaid, must all provide benefits for behavioral health care, which includes addiction treatment. That means if you have any of those types of insurance plans, you have some type of coverage that will help pay for these services.

Patients are responsible for paying the deductible on the policy and any other out of pocket costs not covered by their insurance carrier. If you have coverage for these types of treatment services under your healthcare plan, the total amount insurance will cover depends on a number of factors. Some of the biggest factors are explained below.

Network Coverage

Many healthcare plans operate on network systems. They require providers — the people and treatment facilities that provide drug addiction services — to apply to be in-network with them. When you are treated by an in-network provider, the insurer foots more of the bill than when you are treated by an out-of-network provider.

Deductibles, Copays and Coinsurance Amounts

Other factors that determine how much your policy helps pay for drug rehab — and how much you may need to pay — are deductibles and copays. Most healthcare plans require you to share some of the cost of rehab. That’s managed through these factors.

Your deductible is how much of your total care each year you have to pay for before your policy starts to cover things. Luckily, you probably only have one deductible. That means if you have used your insurance benefits for anything — from routine physicals to ER visits to a hospital stay — those charges have added up to count toward your deductible.

Here’s a scenario to help you understand:

  • Sue has a policy with a $3,000 deductible.
  • She has been to the ER once and paid $700 in services. She has had three doctors appointments for a total of $600 in charges, and she has $200 in medication charges. That’s a total of $1,500 toward her deductible.
  • She has $1,500 left on her deductible. If Sue seeks addiction recovery services, she would be responsible for the first $1,500 in charges before her policy started to pay on claims.

Copay and coinsurance amounts are the totals you pay for outpatient or inpatient rehab after you meet your deductible. This is different for every plan. Some policies frame copays as percentages, such as 10% of inpatient charges. Others set a specific number, such as $500 for each stay.

Preauthorizations and Referrals

Depending on your healthcare plan, a preauthorization or referral — or both — may be required to ensure the insurer will pay claims for services.

A referral occurs when your primary care physician provides a referral for you to seek other services. This can occur in several ways. Sometimes the physician writes a prescription for the other services. Other times, they may simply call ahead to the facility to arrange an appointment so you can seek a consultation for addiction treatment. In these cases, the physician’s office and rehab center work together to ensure the referral is documented appropriately.

A preauthorization occurs when the treatment center gets approval from the insurer to provide services before you enter an addiction treatment program. If your provider requires a preauth, this step is necessary. Otherwise, your provider may deny any claims for services provided.

The Importance of Insurance Verification

“Does insurance cover rehab?” is actually a complex question, as you can see from the information above. But professional drug treatment centers are used to dealing with these details, and they can help you navigate policy issues.

In fact, most providers, including Changing Tides, know that conducting an insurance verification is a critical first step when someone is seeking substance abuse programs for addiction. A verification involves a provider calling your carrier to verify:

  • That your coverage is currently in effect
  • That the provider is able to bill for services under your plan
  • Whether or not the provider is in-network
  • What your deductible and copay amounts are
  • Whether a preauth or referral is needed

By understanding the answers to all these questions, our rehab center in NC is able to provide you with information that includes an estimate on how much you may owe for substance abuse treatment if you go through a program with us.

Does My Health Insurance Pay for Rehab at Changing Tides?

Changing Tides is proud to accept numerous healthcare providers, including Cigna, Aetna, United Healthcare and some Anthem BlueCross plans. To find out whether your health insurance plan will pay for drug and alcohol rehab programs at our addiction treatment center in North Carolina, fill out our contact form or call 252-715-3905 now!

We’ll get your policy information and conduct a verification. And if our options are not a good fit for your healthcare policy or substance use disorder, we’ll work with you to provide some recommendations for other treatment options.

Changing Tides accepts most major insurance policies including those from Aetna, Anthem BlueCross BlueShield, Cigna, and United Healthcare

*Insurance Disclaimer

    • Changing Tides will attempt to verify your health insurance benefits and/or necessary authorizations on your behalf. Please note, this is only a quote of benefits and/or authorization.
    • We cannot guarantee payment or verification eligibility as conveyed by your health insurance provider will be accurate and complete. Payment of benefits are subject to all terms, conditions, limitations, and exclusions of the member’s contract at the time of service.
    • Your health insurance company will only pay for services that it determines to be “reasonable and necessary.” We will make every effort to have all services preauthorized by your health insurance company.
    • If your health insurance company determines that a particular service is not reasonable and necessary, or that a particular service is not covered under your plan, your insurer will deny payment for that service and it will become your responsibility.